Accessibility statement for SAS EuroBonus Mastercard app

This statement describes how SAS EuroBonus Mastercar app complies with the requirements set out in the European Accessibility Act Accessibility Requirements for Products and Services (Act No. 801 of 07/06/2022) in Denmark. Here you can read about how our digital service works, how it is designed from an accessibility perspective, known issues, and how to contact us if you encounter any problems. We aim to make our app usable by as many people as possible, regardless of their circumstances.

Technical information about the app’s accessibility 

 
This app is largely compliant with the European standard for accessibility of information and communication technology, EN 301 549. 

About SAS EuroBonus Mastercard app – description of function and design 

The SAS EuroBonus Mastercard app is a digital service from SEB Kort Bank AB aimed at individuals who hold credit cards from SEB Kort Bank AB. The app provides users with an overview and management of their current cards. Among other features, it allows users to view balances and transactions, download invoices, block cards, and change credit limits. The app supports multiple cards simultaneously and can send notifications for purchases or when preset spending limits are reached. 
 

The main features include: 

• Menu-based navigation for access to card and loan information 

• Display of balances, transactions, and invoices 

• Ability to block cards, change credit limits, and make additional repayments or early loan settlements 

• Ability to view card information such as card PIN or card number and expiry 

• Push notifications for purchases or when spending thresholds are met 

• Support for multiple cards within the same app 

The app is available for iOS and Android, and works on both mobile phones and tablets. It has been developed with a focus on clear structure, ease of use, and support for assistive technologies in accordance with accessibility requirements. 

How SAS EuroBonus Mastercard app works for different needs and known issues 
 

For users who are blind or have visual impairments 

• Screen readers and magnification software are compatible with the app’s content. 

• Navigation using the keyboard is supported for iOS. 

• There is sufficient contrast between text and background. 

• Text can be enlarged without content disappearing or becoming difficult to interpret.  

• The app’s structure is semantically correct, with proper use of headings, lists, 

• Functions can be accessed and used via keyboard and screen readers. 

Known issues:
 

Keyboard navigation is currently in development for Android, with an expected deadline for December 2025. 
 
Some PDF documents in the app are not fully accessible to keyboard navigation and screen reader. 

For users who are deaf or hard of hearing 

• The app does not require sound to be used. 

 For users with reduced mobility 

• It is possible to navigate and use the entire app using only a keyboard on iOS. 

• Focus indicators clearly show the user’s position on the screen. 

Known issues: 

Some elements in the Android app are not fully accessible to keyboard navigation, alongside other assistive technologies. We are continuously working to improve the accessibility of these elements.  

For users with cognitive impairments 

• The app uses language that is as simple and clear as possible. 

• The structure is logical and consistent. 

How we have tested accessibility 

The accessibility of the app has been reviewed using both automated tests and manual testing with assistive technologies. The tests were conducted by internal specialists using accessibility tools.

Last assessment: 

June 2025

Assessment method: 

Self-evaluation and automated accessibility testing tools 

What can you do if you cannot use parts of the app? 

If you need information from SAS EuroBonus Mastercard app in a format that is more accessible for you, feel free to contact us: 
 
Phone +45 36 73 74 15 
Customer service is open on weekdays (Monday to Friday) from 8:30 AM to 5:00 PM. Closed on public holidays and bank holidays.

Report accessibility issues 

We appreciate if you notify us of any accessibility issues you encounter in our app. Contact us via the contact information above. 

Supervision 

Danish Agency for Digital Government (Digitaliseringsstyrelsen) is the supervisory authority under the Act on Accessibility Requirements for Products and Services (Act No. 801 of 07/06/2022). 
 
Danish Agency for Digital Government (Digitaliseringsstyrelsen) 

Phone: +45 3392 5200 
Email: digst@digst.dk 
 
If you are not satisfied with how we handle your feedback, you can contact: Danish Agency for Digital Government (Digitaliseringsstyrelsen)